Privacy Policy

Privacy Policy

This Privacy Policy describes how www.mottandbow.us (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website, make a purchase, create an account, or otherwise interact with us.

1. Information We Collect

We collect information directly from you and automatically through your use of our website.

Information you provide may include your name, email address, phone number, shipping and billing address, order details, account login credentials, and any information you submit when contacting customer support or subscribing to marketing communications.

Information collected automatically may include your IP address, browser type, device identifiers, operating system, pages visited, time spent on the site, referring URLs, and other usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders, payments, returns, and exchanges;
  • Create and manage customer accounts;
  • Communicate with you regarding orders, services, and customer support;
  • Send promotional emails and marketing communications when permitted;
  • Improve website functionality, performance, and user experience;
  • Analyze trends, usage, and customer behavior;
  • Detect, prevent, and protect against fraud or unauthorized activity;
  • Comply with legal obligations and enforce our policies.

 

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to recognize returning visitors, store preferences, enable shopping cart functionality, measure site performance, and deliver relevant content and advertising. You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

4. Information Sharing and Disclosure

We may share personal information with trusted third parties that assist us in operating our business, including payment processors, shipping providers, marketing platforms, analytics services, and IT support providers.

We may also disclose information when required by law, court order, or governmental request, or when necessary to protect our rights, customers, or business operations.

In the event of a merger, acquisition, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.

We do not sell your personal information for independent third-party marketing purposes.

5. Your Choices and Rights

You may access, update, or correct your account information by logging into your account or contacting us. You may opt out of receiving marketing emails at any time by using the unsubscribe link in our emails or contacting customer support.

You may also request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. Despite these measures, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that personal information from a child has been collected, we will take steps to delete it.

8. International Users

If you access our website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: help@mottandbow.us